Get it Right From the First Conversation
Our consumer advocacy agents will often be the first voice that your client hears when exploring their options to resolve their situation. We can't stress enough how
seriously we take that responsibility.
We go above and beyond to specially train all of our agents to be friendly, understanding, empathetic, professional, and detail oriented. We have the latest VOIP systems and CRM platforms for ensuring calls are received and managed properly and that we're completely responsive to any follow-up needs.
Wingtip's Call Center Acts as a Unifying Hub for Multiple Campaign Angles
Whether managing inbound calls from your television or print campaign, following up on inquiries from the campaign's website or fielding questions from someone who found us through social media, Wingtip's Consumer Advocacy Center acts as a hub for all of these touch and data points that your campaign creates. This gives us best-in-the-industry data to help refine your campaign in real-time. The result? Super high quality clients and ridiculously strong ROI.